Treating Customers Fairly

At VuCompare, we are committed to treating our customers fairly and transparently. We believe in providing exceptional service and ensuring that our customers are fully informed and supported throughout their car leasing journey.

Our Commitment to You

We adhere to the following principles to ensure fair treatment of our customers:

  • Transparency: We provide clear and accurate information about our leasing services, including pricing, terms, and conditions.
  • Accessibility: Our team is readily available to assist you with any questions or concerns you may have about leasing a vehicle.
  • Competence: We strive to ensure that our staff members are knowledgeable and competent in assisting you with your leasing needs.
  • Responsiveness: We aim to promptly address any issues or complaints raised by our customers and work towards satisfactory resolutions.
  • Fair Treatment: We treat all customers with respect, dignity, and fairness, regardless of their background or circumstances.
  • Compliance: We comply with all relevant laws, regulations, and industry standards governing car leasing practices.

Feedback and Complaints

We welcome feedback from our customers as it helps us improve our services. If you have any suggestions, comments, or complaints, please don't hesitate to contact us:

  • By email: feedback@vucompare.com
  • By phone: 0161 383 0228

Our team will review and respond to your feedback or complaint promptly and strive to find a satisfactory resolution.

Continuous Improvement

At VuCompare, we are committed to continuously improving our processes, systems, and services to better meet the needs of our customers. Your feedback is invaluable in helping us achieve this goal.

Thank you for choosing VuCompare for your car leasing needs. We look forward to serving you.